Frequently asked questions

What is Intubus?
Intubus is a service to sell and buy digital products. Learn more about Intubus here.
How to download my purchases?
You can to download all of your purchases on the "My Purchases" page at any time. Additionally, you'll get a download link once you paid for a product.
Is Intubus secure?
Yes! Intubus runs on Amazon AWS, the same infrastructure, used by NASA, J.P. Morgan Chase, NASDAQ, and many others. Our cloud infrastructure is ISO 27001, PCI DSS Level 1 and HIPAA compliant. Intubus only allows client requests using strong TLS protocols and ciphers. It's the same protocol used by Citi, Chase, Bank of America, Wells Fargo, American Express, US Bank and other institutions. Learn more about security.
Refund and product questions.
To request a refund require contact the seller. You can reach the product owner by a link which is in order confirmation email that comes once you paid or directly on the seller's Intubus page.
If I'd like become a contributor and sell on Intubus?
Just upload your product, set the price and start selling. Before uploading files, please read the Contributors handbook to avoid common pitfalls and make your sales more efficient.
How can I contact a support team?
If you have specific questions or concerns, contact us at helpcenter@intubus.com